Frequently Asked Questions

Q: What’s the cheapest jumper you have?
A:

There are a lot of companies out there that will try to rent you something “cheap” just to get your business, but be careful, in this business you get what you pay for! Our cheapest jumper is about $69 and we guarantee that the right jumper will show up clean, on time and it will be set up safely, now that’s a bargain!

Q: What is included in your pricing?
A:

Everything! We do not surprise you by adding tax, delivery fees or other fees to your price.

Q: Why should I worry about “Licensed” products?
A:

When you order a “SpongeBob” jumper for your little boy or girl, what do you expect to will show up for the party? If you go with the wrong company it may say Sponge Dude and it may not be pretty! Simi Party Rentals only carry “Licensed Jumpers”. After all you wouldn’t buy a Mora the Explorer birthday cake, would you?

Q: When should I make my reservation?
A:

We advise that you make your reservations about one month in advance. This will give you the best opportunity to get the jumper your want and to insure that we have the other party supplies you need.

Q: Can I get a “package” deal?
A:

YES! When you order one of our Jumpers along with food concessions and/or tables, chairs, etc.. we can offer you some package pricing.

Q: Should I tip my delivery person?
A:

Just like a waiter, valet or bellhop your delivery person works for a small wage plus tips. Our delivery personnel will always provide you with professional courteous service, however, they will certainly respond to any tip that you may offer.

Q: What if my party is at a park?
A:

If your party is at a park you will need a source of electricity for the jumper. You can rent one of our generators for an additional fee or you can also use your own generator. It has to be a minimum of 3500 watts, it must be placed on plywood and surrounded with safety cones or caution tape. It should also be able to run for the duration of your party on a full tank of gas. Also if you’re going to have your party at the park you should check with the park district to see if any special permits are required.

Q: What about insurance?
A:

Any reputable rental company is insured. If someone tries to sell you additional insurance, beware! You should know that insurance only covers you if the equipment fails or if the installation of the equipment was unsafe. The customer is always responsible for supervision and for insuring the safety of the kids. If someone is hurt using our equipment because of improper use than the liability shifts to the customer.

Q: What if it rains?
A:

We have a foul weather guarantee. Even if there is a 100% chance of rain for the day of your reservation, you can still keep your reservation without worry. On the morning of your party our office will contact you if there is a likelihood foul weather. We will give you the option to cancel your reservation at no charge. Or you can change your reservation to a different day. If you choose to take a chance and keep your reservation only to have the weather put the equipment at risk after delivery then your equipment will be picked up early and no refunds will be offered.

Q: Why do you need my credit card?
A:

Two reasons. First, anytime you rent equipment a credit card or cash deposit is required. This protects us in case the equipment becomes damaged. As long as you keep the equipment safe your card will not be charged. Second, just like when you make a hotel reservation and hold it with a credit card, we also require a card to hold your reservation. Your card guarantees that equipment will be there for you and not rented to someone else.

Q: How long can I keep my rental?
A:

Most of our rentals are scheduled to be picked up in the evening depending on the season, however, if your party runs late and you don’t want to let it go, just add our “Overnight” option. For just $25 additional, you can keep your rental all night and we will pick it up later the next day.

Q: Does the Jumper have to go on grass?
A:

Not at all, we can set up on concrete too. Just let us know so we can bring sandbags to anchor the inflatable. This option is great if you ave a small backyard because you can set up your Jumper in the driveway (even if your driveway has a slope). We cannot set up our Jumpers on dirt, sand, or rocks. If a dirt area is your only option you will be charged an additional $25 for our delivery crew to set up tarps to protect the Jumper and the blower.

Serving Simi Valley and Surrounding Areas since 1984